Customer Service Representative – Commercial Vehicles | Al-Futtaim Automotive | FAMCO Qatar – Al Futtaim Group

Overview of the role

We are looking for a proactive and customer-focused Customer Service Representative – Commercial Vehicles to join our team in Qatar. In this role, you will be the first point of contact for customers, support daily showroom operations, and coordinate closely with sales, aftersales, warehouse, and logistics teams to ensure a smooth customer experience from inquiry through to delivery.

What you will do

•  Act as the first point of contact for customer inquiries, complaints, and service requests.

•  Support showroom operations and assist walk-in customers with their requirements.

•  Coordinate with sales, aftersales, warehouse, and logistics teams to process orders and deliveries accurately and on time.

•  Prepare delivery schedules and ensure all relevant documentation is complete.

•  Maintain customer, vendor, stock, and transaction records with accuracy.

•  Prepare invoices, support payment processing, and follow up on receivables.

•  Help maintain service standards, safety compliance, and operational accuracy across all customer interactions.

Job Details

Preferred Candidate

Suite de l’annonce…