Network Engineer – Weill Cornell Medicine-Qatar
Position Summary
The position is responsible for supporting the implementation, maintenance, design, upgrade, and ongoing management and security of the network across the college.
Job Responsibilities
- Designs, Implements, and maintains network traffic flow policy and configuration of routers, firewalls, IPS, VPN, DNS/DHCP, Switches (core, distribution, access), wireless, voice, and other information systems and network devices.
- Assists in analyzing and diagnosing all network and voice failures, packet captures, and reading debug logs, glitches, and malfunctions.
- Ensures continuous enhancements to guarantee efficient resource utilization and agreed response times to end-users.
- Supports the maintenance, operation, and upgrade of all networks, security, and voice infrastructure on campus and home office setup and ensures timely backup of the configurations.
- Security hardening of the network, security, and voice appliances for the maximum availability and integrity of the network resources.
- Ensures all system vulnerabilities, alerts, and security logs messages from security and networking equipment are monitored and appropriate actions are taken.
- Assists in maintaining compliance with cybersecurity practices and policies.
- Provides end-user and client support for network and voice-related requests and provides meaningful and timely updates to clients on the ticketing system.
- Handles operational issues independently and maintains SLEs.
- Liaises with vendors, suppliers, and IT teams (WCM-Q, WCM-NY, CU-Ithaca) to resolve security, network, and voice faults or upgrades.
- Creates and maintains documents related to projects, change management, hardware installation and configuration, upgrades, fault diagnostics, preventive maintenance, and resolutions.
- Performs other related duties as assigned.
Job Details
Posted Date: | 2024-11-21 |
Job Location: | Qatar – Doha |
Job Role: | Information Technology |
Company Industry: | Higher Education |