Mystery Shopper – HS Brands International

• Documenting your observations in a detailed and objective manner is crucial, including factors like employee behavior, store cleanliness, product knowledge, and adherence to sales techniques.
• Maintaining absolute confidentiality is imperative for Mystery Shoppers to safeguard their anonymity and prevent any inadvertent influence on the staff’s natural behavior they are assessing.
• Detailed and objective documentation is a fundamental aspect of the Mystery Shopper role, involving the assessment of employee behavior, store cleanliness, product knowledge, and adherence to sales techniques.
• The role of a Mystery Shopper demands unwavering confidentiality to preserve anonymity and prevent any unintended alteration of the behavior of the staff under evaluation.
• Mystery Shoppers play a pivotal role in evaluating staff performance, ensuring compliance with company policies, and assessing the overall customer experience, all of which are guided by specific employer-provided scenarios and guidelines.

Job Details

Preferred Candidate

Suite de l’annonce…