Mystery Shopper – HS Brands International

  • Mystery Shoppers must maintain strict confidentiality and ensure that their identity remains concealed to avoid influencing the natural behavior of the staff they are evaluating.
  • An essential duty of a Mystery Shopper is to meticulously and objectively document observations, encompassing factors like employee behavior, store cleanliness, product knowledge, and adherence to sales techniques.
  • Submitting detailed reports and constructive feedback on a regular basis is a pivotal aspect of the Mystery Shopper role, as it empowers businesses to enhance their operations and elevate the overall customer experience.
  • Mystery Shoppers play a crucial role in evaluating customer service by making undisclosed visits to an array of businesses, such as retail stores, restaurants, and service establishments.
  • As a Mystery Shopper, you’ll be responsible for surreptitiously visiting different types of businesses, like retail stores, restaurants, and service providers, to appraise customer service quality.

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Job Details

Posted Date: 2024-10-09
Job Location: Qatar – Doha
Job Role: Quality Control
Company Industry: Market Research

Preferred Candidate

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