Contract Management and Customer Service – Nasser Bin Khaled and Sons

Job description

We are looking for a skilled Contract Management & Customer Service to join our team. The ideal candidate will oversee contract administration, customer service, and compliance processes to ensure seamless operations.

Key Responsibilities:

• Perform affordability checks, loan/lease calculations, and verify customer documentation.
• Ensure compliance with credit approvals, company policies, and procedures.
• Manage contract activations, including LPO issuance, system updates, and documentation completeness.
• Coordinate vehicle inspections, license renewals, and insurance processes.
• Handle early settlements, contract closures, and refinancing/novation requests.
• Deliver exceptional customer service, including restructuring contracts, managing insurance claims, and processing various client requests.
• Maintain accurate records in both physical and digital formats.

Job Details

Preferred Candidate

Suite de l’annonce…