Concierge – Alfardan Corporation
Summary:
We are seeking a professional and welcoming Concierge to provide exceptional guest service in Qatar. The Concierge will assist guests with enquiries, reservations, transportation, local recommendations, and other requests, ensuring a smooth and memorable experience while following the organisation’s service standards.
Job Responsibility:
– Welcome guests and respond to enquiries in a courteous, timely, and professional manner.
– Provide information about local attractions, dining, events, shopping, and services in Qatar.
– Arrange restaurant bookings, transportation, tours, appointments, and other guest requests.
– Coordinate with hotel or facility teams to address guest needs and resolve concerns.
– Keep up to date with local venues, services, events, and relevant cultural considerations.
– Handle calls, messages, and service requests accurately and maintain appropriate records.
– Protect guest privacy and handle personal information responsibly.
– Support guests from diverse backgrounds and communicate respectfully.
– Follow organisational policies, health and safety procedures, and applicable local requirements.
Candidate Requirements:
– Previous experience in concierge, hospitality, customer service, or a related role is preferred.
– Strong communication and interpersonal skills, with a courteous and service-oriented approach.
– Good knowledge of Qatar’s attractions, dining options, transportation, and local services, or the ability to learn quickly.
– Fluency in English is required; Arabic and other languages are an advantage.
– Strong organisation, problem-solving, and multitasking abilities.
– Professional presentation and the ability to remain composed in a fast-paced environment.
– Flexibility to work shifts, weekends, and public holidays as required.
Job Details
| Posted Date: | 2026-10-22 |
| Job Location: | Qatar |
| Job Role: | Customer Service and Call Center |
Preferred Candidate
| Career Level: | Entry Level |
| Degree: | Bachelor’s degree |
