Sales Assistant | Retail | ACE Hardware, Doha Festival City - Al Futtaim Group

Overview Of The Role:

The Sales Assistant role at Ace Hardware involves maintaining a tidy and shoppable store environment, focusing on enhancing customer shopping experiences through excellent service and product knowledge. The position supports sales targets using effective selling techniques and requires operating the point-of-sale system, managing stock, and applying merchandising principles to uphold the store’s corporate image. Successful candidates will be proactive in problem-solving within concrete tasks and collaborate internally when needed, primarily focusing on immediate retail operations.

What You Will Do:

Customer Service

Provide high levels of both internal and external customer service by understanding product categories and assisting customers professionally.
Develop product knowledge to advise customers on appropriate products, enhancing customer satisfaction and driving sales.
Proactively engage with customers in-store to promote products and ensure a complete shopping experience.

Point Of Sale Operation

Efficiently operate the point of sales system, ensuring procedures for cash operations are followed with high accuracy in transactions.
Maintain precision in all financial dealings to uphold store integrity and customer trust.

Product Knowledge and Merchandising

Actively learn and understand uses and benefits of store products to advise on customer purchasing decisions.
Apply merchandising principles post-training to enhance store image and presentation.
Maintain a clean and organized store environment through regular cleaning programs for assigned departments.

Inventory and Stock Management

Assist in receiving deliveries and displaying goods following approved procedures to ensure product availability.
Comply with in-store procedures related to pricing and ticketing to prevent loss and maintain customer clarity.
Support stock management activities like stock take events, new store openings, product launches, and seasonal rollouts.

Job Details