Sales Consultant – Parts – Qatar Automobiles Company
Job Responsibilities
[ Greet customers in a professional and friendly manner, actively listening to their needs and inquirie
[ Provide expert advice and guidance to customers regarding automotive parts, including compatibility, features, and benefits.
[ Assist customers in identifying and locating the correct parts, utilizing catalogs, computer systems, and other available resources.
[ Build strong relationships with customers, establishing trust and ensuring customer satisfaction throughout the purchasing process.
[ Recommend additional products or accessories that complement the customer’s purchase and meet their requirements.
[ Collaborate with the Parts Department team to ensure efficient and timely order fulfillment, coordinating with the warehouse and suppliers as needed.
[ Process parts orders accurately and efficiently, utilizing the appropriate sales and inventory management systems.
[ Maintain up-to-date knowledge of the parts inventory, including new products, promotions, and pricing.
[ Proactively reach out to customers regarding new products, promotions, and upcoming events to drive sales and customer engagement.
[ Meet or exceed sales targets and objectives set by the Parts Department Manager.
[ Follow up with customers post-purchase to ensure satisfaction, address any concerns, and foster long-term relationships.
[ Resolve customer complaints or issues in a professional and timely manner, escalating to the Parts Department Manager when necessary.
[ Stay updated on industry trends, market conditions, and competitors’ offerings to provide informed recommendations to customers.
[ Collaborate with the marketing team to develop and implement sales and promotional strategies for the Parts Department.
[ Maintain accurate and organized customer records, including contact information, purchase history, and preferences.
[ Adhere to all company policies, procedures, and ethical standards.
[ Continuously enhance product knowledge and sales skills through training and professional development opportunities.
[ Perform other department duties related to his/her position as directed by the Head of the Department
Qualifications
[ Bachelors degree
[ High School Diploma, Bachelors degree preferred
Skills
[ Ability to provide exceptional customer service.
[ Ability to upsell and cross-sell related parts and accessories.
[ Basic computer skills (email, word processing, spreadsheet software)
[ Excellent communication and interpersonal skills.
[ Experience with handling customer complaints and resolving issues.
[ Familiarity with automotive cataloguing systems.
[ Proficiency in inventory management software, CRM software, and point-of-sale systems.
[ Proficient in conducting product demonstrations and explaining features.
[ Strong product knowledge of automotive parts and accessories.
Experience
Minimum 2 years relevant experience
Education
High School
Job Details
| Posted Date: | 2026-04-10 |
| Job Location: | Qatar – Doha |
| Job Role: | Sales |
| Joining Date: | 2026-04-10 |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | High school or equivalent |
