Mystery Shopper (Customer Support) – Freelance Opportunity – HS Brands International
Company: HS Brands Global
Job type: Freelance / Project-based
Sector: Market Research / Customer Experience
About us:
HS Brands Global is a world leader in mystery shopping and brand auditing, operating across the Middle East, Africa, Europe and Central Asia.
We help leading brands evaluate and improve customer experience through accurate and objective field reports.
We are currently looking for accurate and credible mystery shoppers to join our team!
As a mystery shopper, you will:
- Visit a specific location such as a store, restaurant, cafe, or service center.
- Act like a regular customer during the visit, while maintaining the secrecy of your identity as a mystery shopper.
- Monitoring specific elements such as customer service, employee behavior, cleanliness, atmosphere, waiting time, accuracy of order or service, and others.
- Submit a short report after the visit that includes simple yes/no questions with the possibility of adding notes.
- Receive financial compensation for each completed visit (shopper commission), with compensation for purchases made during the visit.
Why join us?
- عمل حر ومرن — اختر مواعيدك بنفسك
- Get paid for your visits and reviews of top brands
- Develop your observation and communication skills
- Contribute to improving the quality of service in your community
- Expense reimbursement + shopper’s fee/commission
Mystery Shopper (customer support) – Freelance Opportunity
Company: HS Brands Global
Job Type: Freelance / Project-Based
Industry: Market Research / Customer Experience
About Us:
HS Brands Global is a leading international mystery shopping and brand auditing company operating across the Middle East, Africa, Europe, and Central Asia. We help top brands evaluate and improve customer experience through detailed and objective field reporting.
Job Description:
We are currently looking for detail-oriented and reliable Mystery Shoppers to join our team!
As a mystery shopper, you will:
– Be assigned to visit a location such as a shop, restaurant, café, or service center.
– Act as a regular customer during your visit—your identity as a mystery shopper must remain confidential.
– Observe key aspects such as customer service, staff behavior, cleanliness, ambiance, waiting time, accuracy of order or service, etc.
– Submit short reports; they consist of simple yes/no questions with optional comments.
– Be compensated for each completed visit. Purchases made during the visit are often reimbursed, and you’ll receive a shopper commission as well.
Why Join?
– Flexible freelance work — set your own schedule
– Get paid for visiting and evaluating popular brands
– Improve your observational and communication skills
– Contribute to enhancing service quality in your community
– Reimbursement for expenses + shopper pay/commission
Job Details
| Posted Date: | 2026-01-06 |
| Job Location: | Qatar – Doha |
| Job Role: | Quality Control |
