Admin/Document Controller

1. Manages the overall day to day customer relations of the property.
2. Provides accurate information of the property to customers/guests.
3. Manages the booking/reservation system of barbeque stations, sports and recreation facilities and equipment.
4. Administers, programs and processes along with making decisions in accordance with established rules and regulations, policies and procedures and guidelines. Participates in the ongoing development and review of department rules, policies and procedures, goals, objectives and priorities.
5. Collects, collates and efficiently files data, maintains records and prepares reports of work activities. Ensures all records are easily accessible to colleagues through the development of a filing system.
6. Assists in the administrative and operation requirements of the property.
7. Identifies guest issues/complaints and provides report to superior.
8. Closely coordinates with Events/Marketing department on each event at the property for proper and accurate dissemination of information.
9. Works with the Property Manager on investigating and responding to complaints and enquiries.
10. Keeps abreast of developments in the industry, seeking out new methods, efficiencies and principles to incorporate into the effective management.
11. Performs other job duties and projects as directed

Job Details

Preferred Candidate

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