Support Engineer – Qatar – Diyar United Company

Job Overview:

The Support Engineer will work in support team in ensuring the smooth operation, support, and maintenance of the Fuel Retail System across 120+ fuel stations and the Head Office. This includes overseeing system support for Back Office Systems, Point of Sale (POS) terminals, bank terminals, and Card Management Systems, and all other relevant systems The role requires hands-on expertise in infrastructure management and experience in leading a team in a technical environment.

Key Responsibilities:

System & Infrastructure Support:

  • Provide support for MS SQL Server-based systems (Head Office, Back Office, POS).
  • Manage the support of Card Management System.
  • Troubleshoot, diagnose, and resolve all application, user and system issues.
  • Ensure high performance of Retail systems across Head Office and all sites.

User & Client Support:

  • Liaise with users at Head Office and fuel stations to resolve technical issues.
  • Provide training and guidance to users on system functionalities as required.
  • Work closely with vendors and external support teams for any third-party system issues.

Job Details

Posted Date: 2025-02-04
Job Location: Qatar – Doha
Job Role: Engineering
Company Industry: IT Services

Preferred Candidate

Suite de l’annonce…